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Sirens Thread - Privacy Policy

Last updated: 03.01.2026

At Sirens Thread, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our brand.

By using our services, you agree to the terms outlined below.

 

Information We Collect

We collect personal information that helps us process orders and provide a smooth shopping experience. This may include:

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Information you provide directly

  • Name

  • Email address

  • Shipping and billing addresses

  • Payment details (processed securely through third-party providers)

  • Order information

  • Any messages or customer service enquiries

 

Automatically collected information

When you visit our website, certain information may be automatically collected, such as:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on the site

This data helps us improve our website and user experience.

 

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Respond to questions or concerns

  • Improve our products, website, and customer experience

  • Send updates or promotions (only if you choose to subscribe)

  • Ensure safe and secure transactions

We do not sell or trade your personal information with third parties.

 

Payment Security

All payments made through Sirens Thread are processed using trusted third-party payment platforms.
We do not store your full payment details on our website.

Your transaction information is protected through encrypted and secure payment gateways.

 

Sharing of Information

We may share your information only with trusted partners who help us operate our business, such as:

  • Postal and shipping services

  • Payment processors

  • Website hosting platforms

These partners only receive the information necessary to complete their services and are required to keep your data secure.

We do not share your information for marketing purposes without your consent.

 

Cookies

Our website may use cookies to enhance your browsing experience.
Cookies help us:

  • Remember what’s in your cart

  • Understand how visitors use our site

  • Improve website performance

You can choose to disable cookies through your browser settings.

 

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (unless required for legal or order-related reasons)

  • Opt out of marketing emails at any time

To make a request, simply contact us using the details below.

 

Data Storage & Security

We store your information securely and protect it from:

  • Unauthorized access

  • Loss

  • Misuse

  • Modification

We only keep your data for as long as necessary for order fulfilment, legal purposes, or customer support.

 

Children’s Privacy

Sirens Thread does not knowingly collect personal information from anyone under the age of 13. If we learn that we have received such information, we will delete it promptly.

 

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. The updated date will always be shown at the top of the page.

 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us.
We want every customer to feel safe, respected, and supported when shopping with Sirens Thread.

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